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Return Policy
Return Policy:
Please check your order for accuracy and completeness as soon as your cabinets are received. In the event that you have mistakenly ordered a product or changed your mind, iCabinets provides a 30-Day Money Back Guarantee and will accept the return of your product. After your returned product has been received and inspected, credit for the product, less a 25% restocking fee, will be issued.
Cancellation Policy:
Customers can refund an entire order within 30 days of purchase and receive full credit only if the order has not yet been shipped. After 30 days, customers will be charged a 10% cancellation fee.
All Return & Replacement orders must be authorized by Customer Service
Product that has been installed is not eligible for return
Modified product (by iCabinets or Installer) is not eligible for return
Custom modified cabinets, specialty cabinets, power assisted products and custom accessories are not eligible for return
Custom Collection cabinet colors are not eligible for return
All returned product must be in original packaging
Customer Responsibilities:
The customer is responsible for opening and inspecting the product within 48 hours. The customer is responsible for contacting iCabinets to request a Return or Replace an order. The customer is responsible to contract with a transport carrier, arrange for pickup up, and pay the cost of return shipping. After the cabinets have been received and inspected by iCabinets, credit for the product, less a 25% restocking fee, will be issued. Credit will not be issued for return shipping costs.
Return Order Procedures:
Please contact iCabinets with any questions regarding after-sale orders:
Tel.: Toll Free 844-999-7070
Email: support@iCabinets.com
Mon – Fri | 8am – 6pm (Pacific Time)
