Return Policy

Return Policy:

Please check your order for accuracy and completeness as soon as your cabinets are received. In the event that you have mistakenly ordered product or changed your mind, iCabinets.com provides a 30-Day Money Back Guarantee and will accept the return of your product. After your returned product has been received and inspected, credit for the product, less a 25% restocking fee, will be issued.


Cancellation Policy:

Customers can refund an entire order within 30 days of purchase and receive full credit. If after 30 days, customers will be charged a 10% cancellation fee.


All Return & Replacement orders must be authorized by Customer Service

  • Product that has been installed is not eligible for return
  • Modified product (by iCabinets.com or Installer) is not eligible for return
  • Custom modified cabinets, specialty cabinets, power assisted products and custom accessories are not eligible for return
  • Custom Collection cabinet colors are not eligible for return
  • All returned product must be in original packaging

Customer Responsibilities:

The customer is responsible for opening and inspecting the product as soon as possible. The customer is responsible for contacting iCabinets.com Customer Service to request a Return or Replacement order. The customer will contract with a transport carrier, arrange for pickup up, and pay the cost of return shipping. After the cabinets have been received and inspected by iCabinets.com, credit for product, less a 25% restocking fee, will be issued. Credit will not be issued for return shipping costs.


Return Order Procedures:

Please contact iCabinets.com Customer Service with any questions regarding after-sale orders:

Tel.: Toll Free 844-999-7070

Email: support@iCabinets.com

Mon – Fri | 8am – 6pm (Pacific Time)

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