Please check your order for accuracy and completeness as soon as your cabinets are received. In the event that you have mistakenly ordered product or changed your mind, iCabinets.com provides a 30-Day Money Back Guarantee and will accept the return of your product. After your returned product has been received and inspected, credit for the product, less a 25% restocking fee, will be issued.
Customers can refund an entire order within 30 days of purchase and receive full credit. If after 30 days, customers will be charged a 10% cancellation fee.
All Return & Replacement orders must be authorized by Customer Service
- Product that has been installed is not eligible for return
- Modified product (by iCabinets.com or Installer) is not eligible for return
- Custom modified cabinets, specialty cabinets, power assisted products and custom accessories are not eligible for return
- Custom Collection cabinet colors are not eligible for return
- All returned product must be in original packaging
The customer is responsible for opening and inspecting the product as soon as possible. The customer is responsible for contacting iCabinets.com Customer Service to request a Return or Replacement order. The customer will contract with a transport carrier, arrange for pickup up, and pay the cost of return shipping. After the cabinets have been received and inspected by iCabinets.com, credit for product, less a 25% restocking fee, will be issued. Credit will not be issued for return shipping costs.
Return Order Procedures:
Please contact iCabinets.com Customer Service with any questions regarding after-sale orders:
Tel.: Toll Free 844-999-7070
Mon – Fri | 8am – 6pm (Pacific Time)